Overview

Nello ("Nello," "the App") is developed by Adelyons Software LLC ("we," "us," or "our"). Nello is a calm, strengths-based, local-first companion for parents of autistic children — and for autistic people tracking themselves. It lets you log behaviors, meltdowns (as Antecedent → Behavior → Consequence, or "ABC"), sensory moments, and wins; build a calm kit and visual schedules; surface patterns; and create reports you choose to share. This policy explains how the App handles your information.

Information Stored On Your Device

The following is created and stored locally on your device only, in a private database (SQLite) within the App. It is not transmitted to us or to any server:

• Child & person profiles: Names or nicknames, ages, sensory profiles (seekers/avoiders), and any details you add — including profiles you create for self-tracking.
• Daily logs: Meltdowns/shutdowns, sensory moments, sleep, food/appetite, toileting, mood check-ins, and wins ("glimmers").
• Meltdown decoder (ABC): The antecedents, behaviors, and consequences you record for each meltdown, plus any triggers and notes.
• Calm kit, schedules & notes: Your child's personalized calm-kit items, visual schedules, first-then boards, transition timers, and free-text notes.
• Patterns & insights: Trigger charts, pattern summaries, and (for Nello+) the on-device AI weekly digest — all computed locally from the data above.
• Reports: Advocate/IEP and care-circle PDFs or snapshots, which are generated on your device.
• App settings & preferences: Your accessibility choices (dark mode, large text, reduced motion, low-stim mode) and other in-app preferences.

Because this data lives only on your device, it is removed when you delete an entry in the App, clear the App's data, or uninstall the App.

No Account & No Cloud

• Nello does not require you to create an account, sign in, or provide an email address, name, or any other identifier.
• We do not operate a server that receives, stores, or backs up your data. There is no backend anywhere in the App.
• Your data is not synced between devices by us. If your device's operating system backs up app data (for example through iCloud or Android backup that you have enabled), that backup is controlled by you and your platform provider under their policies — not by us.
• You can create your own backup using the App's local export/restore (CSV/PDF), which you save and share yourself.

Optional Purchases (Nello+)

Nello's core tracking, calm kit, and full accessibility are free forever, with an optional Nello+ upgrade. Purchases are the only feature that involves any data leaving your device, and they are handled by trusted providers:

• Apple App Store / Google Play: When you subscribe or make the lifetime purchase, the transaction is processed entirely by Apple or Google under their own privacy policies. We never receive or store your payment-card details.
• RevenueCat: We use RevenueCat to validate and restore your Nello+ entitlement. RevenueCat receives a purchase token, an anonymous app-generated user identifier, and basic device and purchase metadata needed to deliver and restore your purchase. It does not receive any of your child's or health data — no logs, meltdowns, sensory notes, profiles, calm kit, or reports. See RevenueCat's privacy policy.

If you never make a purchase, no purchase-related data is sent. Subscription terms (including auto-renewal) are described in our Terms of Service, and are also governed by Apple's Media Services Terms and Google Play's Terms of Service.

On-Device AI Weekly Digest

The optional Nello+ weekly digest is powered by a small language model that runs entirely on your device. To keep the install small, the model is downloaded only if you opt in the first time you use the feature (roughly 500 MB), from the model provider's servers. After that, the digest is generated locally and is scoped to summarizing your own logs — it is not an open-ended chatbot. Your child's data is never sent anywhere to produce the digest, and on devices that can't run the model the feature is simply hidden. The download itself transfers the model to your phone; none of your data is uploaded in the process.

What We Do NOT Collect

• We do not collect, upload, or store your or your child's data on any server.
• We do not require an account, email address, name, or login.
• We do not collect location data.
• We do not use advertising identifiers or any cross-app tracking, and we do not show ads.
• We do not use third-party analytics or crash-reporting SDKs in the App that send your usage or personal data to us.
• We do not sell or rent your personal information to anyone. There is nothing for us to sell — your data stays on your phone.

Data Retention & Deletion

Because your profiles, logs, ABC records, sensory notes, wins, calm kit, schedules, notes, and reports are stored only on your device, you control them directly and they are kept for as long as you keep them:

• Delete in-app: Remove individual entries at any time, or clear the App's data from within the App or your device settings.
• Uninstall: Deleting the App from your device permanently removes all of its locally stored data.
• Purchase records: Subscription and purchase records held by Apple, Google, or RevenueCat are retained under their respective policies. You can manage or cancel a subscription from your device's store settings.

Security

Your data stays within the App's private storage on your device, protected by your device's operating system. Communication with the App Store, Google Play, and RevenueCat for purchase handling — and the one-time AI model download, if you opt in — uses encrypted (TLS) connections. No system can guarantee absolute security, but keeping your data on-device means there is no central database of your family's information to breach.

Children's Privacy

Nello is designed to be used by parents and caregivers (and by autistic teens and adults tracking themselves). When a parent records information about their child, that information is entered by the adult and stays only on the adult's device. We operate no server, and we do not knowingly collect any personal information from children — there is nowhere for such data to be sent to us.

The App is not directed to children under 13 (or under 16 where applicable) as independent users, and it does not request that children provide information to us. Because everything is local, a parent remains in full control of their child's data and can delete it at any time using the options above. If you believe a child has somehow provided information that reached us (which our architecture is designed to prevent), contact us using the details below and we will help.

Your Rights

Privacy laws such as the GDPR (EU/EEA/UK) and CCPA/CPRA (California) give you rights to access, correct, delete, and port your personal data, and to opt out of its sale. Because Nello does not collect or store your personal data on our servers, we hold nothing about you or your child to disclose, correct, or sell. You can exercise full control over your in-app data using the deletion and export options above. For any purchase data held by Apple, Google, or RevenueCat, contact those providers or reach us using the details below and we will help.

Changes to This Policy

We may update this policy as the App evolves. Material changes will be reflected by updating the "Effective date" above and, where appropriate, through an in-app notice. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

Contact Us

Questions about this policy or your data? Email dev@adelyons.com.

Adelyons Software LLC
https://adelyons.com