Support
One person reads this mailbox, and answers. dev@adelyons.com
“It said a place was open and it was closed.”
Opening hours come from Google and are sometimes wrong at the source. The App filters on the hours it is given and will not offer a place it knows to be shut; when the hours are unknown it does not offer the place at all. If you switch on Open when we get there it also checks that the place is still open after the drive. If you hit a wrong one, thumbs it down — and tell us the name, we do read these.
“It keeps offering the same place.”
It should not: a place picked recently is heavily penalised for about a week, and 15% of rolls are restricted to somewhere neither of you has ever rated. If it still happens, check whether a die is locked (the Result screen says so), whether the favourites wheel is on, or whether your filters have narrowed the field to almost nothing — a 1-mile radius at 11pm is a short list.
“Nothing open nearby.”
Widen the radius, change the meal, or turn off “open when we get there”. If a die is locked, the App will say so instead — unlock it and roll again.
“I used my three rolls.”
The cap counts fresh searches, not rolls: re-rolling inside the list you already have is unlimited and free, and works offline. Pro lifts the cap.
“Linking did not work.”
Codes are six characters, used once, and expire after 24 hours. Making a code needs Pro; joining one never does. If you reinstalled, ask your partner for a fresh code and choose the option to take your old slot back — your synced taste comes with it. Too many wrong attempts in an hour will pause you for a while; that is deliberate.
“I want my data out, or gone.”
Settings → Export writes everything to a JSON file you keep. Settings → Forget what it learned zeroes the taste but keeps your history. Unlink deletes everything synced, for both of you, immediately. See Delete synced data.
Restoring a purchase
Open the paywall and tap Restore. Purchases follow the store account you bought with, so use the same Apple ID or Google account. If it still does not appear, email us with the store receipt and we will sort it out.