The short version

Looking something up

When you ask what something is worth, the photo and the words you typed are sent to our server at pawncounter.com and from there to Google’s Gemini model, which reads them and writes the answer. We do not store the photo, the words or the answer, and we do not send the model anything that says who you are. Google processes the request under its own terms for its paid API.

With each lookup the app sends a random identifier it made when it was installed. We use it, and your network address, only to count lookups so that the service cannot be abused: the counts are kept for up to a day and then deleted. The answer is saved on your phone and nowhere else.

The figures in an answer are an AI estimate. The buttons that say “Sold on eBay” and “For sale on eBay” open eBay’s own site in your browser; what you do there is between you and eBay.

What stays on your phone

Your lookups; your offers and what became of them; your counts and, for a shop with no computer, your inventory book; and the last numbers pulled for your shop. A photo waiting for a signal is kept on the phone until it is sent, then removed. Deleting the app deletes all of it.

Pairing with a shop (optional)

Pairing joins the phone to a workspace: the devices of one shop. To do that our servers (hosted by Supabase in the United States) store the random identifier of each device, the name the device gave itself (for example “Android phone”), a credential for it kept only as a one-way digest, and a log of the changes the shop’s devices make: offers, with the item description, the figures and whether the item was bought; and counts, with tag numbers, descriptions and quantities. The log is how one phone sees what another did.

The log holds no customer of the shop: no name, no ID, no contact detail. A workspace that no shop has claimed is deleted 180 days after it was last used.

Once paired, the phone reads the shop’s own figures from that shop’s PawnCounter account. That account, and the sales records in it, are covered by the privacy policy at pawncounter.com/privacy.

The camera

The app asks for the camera the first time you photograph an item or scan a pairing code, and uses it only for those. It does not read your photo library unless you choose a picture from it.

Purchases

A subscription is bought through Apple or Google, who handle the payment; we never see your card. RevenueCat, our subscription processor, receives the app’s random identifier and the purchase record so that the app knows the subscription is active.

Invite a Friend (Optional)

If you use the invite feature, the app sends our server your invite code and two random identifiers (the app’s and RevenueCat’s) so that both sides can be given their free days. No name, email address or contact list is involved.

What PawnCounter does not do

• No advertising, and no advertising identifier.
• No third-party analytics or tracking kit in the app.
• No location, contacts, microphone or health data.
• No sale or rental of data to anyone.

Children

PawnCounter is not directed to children under 13 and we do not knowingly collect information from them.

Your rights

Most of what the app holds is on your phone and in your hands. To take a phone out of a shop’s workspace use “Leave this workspace” in the app; to have a workspace and its log deleted from our servers see Delete your data or write to dev@adelyons.com. Residents of California, the EEA and the UK may also ask what we hold and have it corrected or deleted at the same address.

Changes & contact

We may update this policy; a material change shows as a new effective date here. Questions or requests: dev@adelyons.com.