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Cursive Lens

Support & FAQ

Everything you need to turn a box of old paper into transcripts you can search. Still stuck? We're a quick email away.

Email us anytime:

dev@adelyons.com

Getting started

How do I add a document?

From the library, tap Scan to photograph the page with the document scanner, or Import to bring in a photo or a PDF. Add more pages before you transcribe and they stay together as one document.

How do I get the best transcript?

Flat, evenly lit, and in focus beats high resolution. Avoid shadows from your own hands, get the whole page in frame, and photograph one page at a time. Then set the document type and, if you know it, the era and language — those hints steer the reading and noticeably improve the result on hard hands.

Why are some words marked illegible?

Because they could not be read with confidence. We would rather leave a marked gap than invent a plausible name — a wrong surname in a family tree is worse than a known blank. Zoom into the source image beside that line and fill it in yourself; your correction is what gets saved.

How do I correct and export a transcript?

Tap into the transcript and edit it directly — the source crop for the line you are on sits above the text so you can check the ink. Tap Save transcript to keep your version, then use the share button to export as text or as an image-plus-transcript PDF.

Cursive Lens Pro

What does Pro unlock?

Unlimited transcriptions, multi-page documents of any length, an unlimited library, and PDF export. Everyone gets three full transcriptions free to try it on their own documents first.

What are the plans?

Annual starts with a 7-day free trial and then bills yearly. Monthly bills monthly. Lifetime is a single one-time purchase. Because every transcription has a real processing cost, unlimited use on all plans is subject to fair use. Prices come from the App Store or Google Play and are shown in the app before you buy.

How do I restore my purchase?

Go to Settings → Restore purchases, or the Restore link on the upgrade screen. Make sure you're signed in to the same App Store or Google account you purchased with.

How do I cancel my subscription?

Manage or cancel anytime in your device's store settings: App Store → your name → Subscriptions, or Google Play → Payments & subscriptions. A one-time Lifetime purchase has nothing to cancel.

Privacy

Where are my documents stored?

On your device. There is no account and no cloud archive. Transcription is the one online step: the page you are transcribing is sent to Google's Gemini model for processing and the text comes back to your phone — we keep no copy on any server of ours. Full detail is in our Privacy Policy.

Why do I need to be online?

Reading historical handwriting takes a large multimodal model that will not run on a phone. Only the transcription step needs a connection; reading, editing, searching, and exporting existing documents all work offline.

Still need help?

Email dev@adelyons.com and we'll get back to you. Please include your device and what you were doing.