Warranty Drawer Support

We're here to help — and we read every note.

Contact Us

The fastest way to reach us is by email. We typically reply within one business day.

Email: dev@adelyons.com

Website: adelyons.com

When emailing about a bug, please include your device model, iOS/Android version, and a short description of what you were doing when it happened. Screenshots help a lot. You never need to send us a receipt — describe what was read wrongly and we can reproduce it from the shape.

Frequently Asked Questions

What is Warranty Drawer, exactly?

The kitchen drawer full of receipts and warranty cards, made searchable. You photograph a receipt, warranty card or product label; the app reads the merchant, product, purchase date, price and warranty term, works out the expiry, files the item under a category and reminds you 30, 7 and 1 days before the warranty ends.

How does reading a receipt work, and what leaves my phone?

Text recognition runs on your phone first. When you're online, only the extracted text is sent to our service to tidy the title and pick a category — the photo never leaves your phone unless you explicitly tap "Read the picture instead?" for one item. Every field is shown for you to confirm, with the text it was read from beside it, and a scan never blocks filing.

The date or price it read is wrong. What do I do?

Tap the field and change it — every field is editable. Fields the two readers disagreed on are tinted "check this" and offer the other value as a one-tap alternative. If you're offline, the item files from the on-device reading and is refined the next time you open the app online; nothing you typed is ever changed.

Do the reminders actually fire?

Yes — they are local notifications scheduled on your phone, 30, 7 and 1 days before a warranty or return window ends. Allow notifications when asked at your first filing. On Android, if your battery settings restrict the app, reminders may be delayed; they are never dependent on our servers.

Where is my drawer stored? Is anything uploaded?

On your phone, in a private database and photo folder. Nothing is uploaded unless you turn on backup & sync. Signing out never deletes the phone's copy. See the Privacy Policy for exactly what the extraction service and cloud sync receive.

Do I need an account?

No. Every feature works without one. Sign-in is offered once, after your third filed item, and adds only a cloud backup, restore on a new phone and household sharing. You can sign in with Google or Apple, or back up as a guest with a recovery code you keep.

I backed up as a guest and lost my phone. How do I get the drawer back?

Install the app, choose "Restore an existing drawer" and enter your recovery code. It opens the same account, the same drawer and the same purchases. If you no longer have the code and never linked Google or Apple, the guest copy cannot be recovered — that is why the app asks you to save the code and offers to link an identity. A ZIP export from Settings always works as a backstop.

Can my partner see the same drawer?

Yes. In Backup & sync, share your household code; anyone who enters it sees and adds the same items. One Warranty Drawer+ covers every member of a household.

How do I export or back up my data?

Settings → Export the whole drawer creates a ZIP with every item, date and photo, which you save or share yourself. It works signed in or not. Restore from a ZIP shows what it replaces first and can be undone.

How do I delete my data?

On your phone: delete items in the app or uninstall it. In the cloud: Settings → Backup & sync → Delete cloud account removes your cloud copy and account immediately; the phone's copy stays. Or use the deletion request page.

What does Warranty Drawer+ include, and what does it cost?

The free tier files ten items with the full flow, reminders and backup — no card needed. Warranty Drawer+ adds unlimited items, multiple photos per item (receipt, card, serial plate), return-window and extended-plan clocks with their own reminders, the claim helper (a dated evidence PDF with a claim letter), household sharing and CSV/PDF exports. It is offered as a monthly or yearly subscription (the yearly plan includes a 7-day free trial) or a one-time lifetime purchase; the price is shown in the app in your local currency.

How do I manage or cancel my subscription?

Subscriptions are billed through your App Store or Google Play account. On iOS: Settings → your name → Subscriptions. On Android: Google Play → profile → Payments & subscriptions. Cancelling stops the next renewal; you keep access until the end of the paid period.

How do I restore my purchase on a new device?

Open the paywall (the lock icon) and tap "Restore purchases" while signed in to the same Apple ID or Google account you bought with. If you also sign in to backup & sync, your purchase follows your account.

Helpful Links

Warranty Drawer is available on the App Store and Google Play. Questions? Email dev@adelyons.com and we'll help.